Client Experience
Show them what they're paying for.
We'll put the client app in your hands — the requests, the messages, the assistant — and show you exactly what your principals would see.
Or email hello@overwatch.group
An app that makes every principal feel like your only client.
Most firms go dark between jobs. The Overwatch client app keeps your principal in the loop — they see the operations you run, the intelligence you produce, and the activity on their account, as it happens. A retainer stops feeling like an invoice and starts feeling like a service they can reach out and touch — private, secure, and entirely yours, in their pocket.
When your principal needs protective work — a detail, an event, a recon — they request it right from the app. It lands in your queue, scoped and ready to turn into a proposed operation. The friction to ask you for more drops to almost nothing.
The principal messages your team from inside the app — text, photos, files, voice. Every room is end-to-end encrypted with keys that live on their device and yours. We relay it; we can't read it.
The principal can just ask — about a name in a report, a site on their schedule, what's happened on their account this week. The assistant answers from their engagement's own dossiers, assessments, and activity, and nothing else.
Your principal knows things you don't — routines, names, the school run, a route they always take. They can add it themselves, by voice or text, and it flows straight into the assistant's knowledge for the engagement. And when an organization needs to build its own intelligence, the roles flex to fit.
For the most security-conscious principals, an engagement's most sensitive data can be encrypted under a key the client manages in their own KMS — not ours, not the firm's. They can revoke access at any time, on their own terms.
We'll put the client app in your hands — the requests, the messages, the assistant — and show you exactly what your principals would see.